As a consulting designer, I was a part of a large team comprised of both internal and external designers, managers, and engineers tasked with implementing a new design system and UX framework for every iteration of the T-Mobile digital customer experience. Working on-site in Seattle, WA, my main focus was modifying and refining the master "Design Reference Guide" (DRG) in order to account for every visual iteration of the customer experience. In addition, I was continually aligning client expectations with a pragmatic vision of execution and tangible limitations resulting from the scale and size of the undertaking of this immense redesign project. The images displayed here are the publicly-released brand guidelines that resulted from my work on the DRG. The DRG itself remained confidential to T-Mobile and T-Mobile contracted employees.
